Anti-spam filters (for instance Cloudmark).Virus scanners (Norton, AVG, Panda and Kaspersky are some known to have caused problems).If the integration is the key of the application (like it is with synchronization software) make sure you close that application after or before closing Outlook or it will keep Outlook open.Īpplications which tend to keep Outlook open are
See the documentation of that application on how to disable it. In this case you’ll have to disable the integration in the application itself. Solving shutdown issues caused by applicationsĪpplications which integrate with Outlook are not always shown as an add-in as well. If you get a permissions error when trying to disable an add-in see the Quick Tip Cannot disable add-in.ĭisabling troublesome add-ins can solve Outlook losing the AutoComplete cache. You can disable add-ins in the following way If Outlook now closes properly, you can enable your add-ins one-by-one (restarting Outlook after each one) to find out which add-in prevents Outlook from closing.
To find out if your issue is being caused by an add-in, disable them all and see if the issue goes away. Various add-ins hook into Outlook in such a way that closing Outlook on its own has been made impossible. Solving shutdown issues caused by add-ins Your data file for issues in the background. The gears icon indicates that Outlook checks
Error message about an add-in when starting Outlook again.In this case, in order to be able to open Outlook again, you’ll have to start it with the /resetnavpane switch.This can result in an Outlook startup error saying Cannot open the Outlook window. Navigation Pane corruptions or resets.outlook.exe is still running on the Processes tab in Task Manager (accessible via CTRL+SHIFT+ESC or by right clicking an empty spot on your Task bar and choosing Task Manager).Not being able to switch Mail Profiles (when using more than 1 mail profile in Outlook).The Outlook icon is still in the Notification Area with an X in it ( ).Not being able to backup your pst-files.Gears icon in the bottom right corner in Outlook.
This file is being checked for problems.”
It isn’t very common that Outlook doesn’t close on it’s own.